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2019 SOAR Spring Symposium
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5/15/2019
When: Wednesday, May 15, 2019
9:30 AM
Where: Pringle Hall Community Center
606 Church St. SE
Salem, Oregon  97301
United States
Contact: Amanda Parsons
5035.534.5673


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A day of sessions for Senior Center Staff.

 

Who Should Attend?

Program and facility staff who work and serve at Senior Centers in Oregon. 

 

Agenda

9:30 - 10:00 AM

Check In and Registration

10:00 - 11:00 AM

Queering the Concept of Successful Aging

Learn how to lay the groundwork to change the narrative around what it means to age gracefully.

Abby Mulcahy, OSU PhD Candidate, Assistant Recreation Coordinator at Chintimini Senior & Community Center

11:00 - 11:15 AM

Break

11:15 - 12:15 PM   

Dealing with Difficult Interactions

The customer service approach to deescalating angry patrons.

LaVena Nohrenberg, Customer Experience Manager at Eugene Public Library

12:15 - 1:15 PM

Lunch - Create your own Yumm Bowls (provided by SOAR Board)

1:15 - 1:45 PM

Scenario Solutions: Practical Advice and Problem Solving by your fellow SOAR members

1:45 - 2:30 PM Sharing: "What's Hot in Your Center?"

 

REGISTRATION FEES

Member Fee: $40

Non-Member Fee: $50

 

ADDITIONAL INFORMATION

Lunch will be provided.

 

CONTINUING EDUCATION UNITS

All ORPA workshops are eligible for CEUs to be applied to CPRP.  Learn more about self-reporting.

This workshop also provides CEUs for the following certifications: none.

 

REFUND POLICY

Please take a moment to review the ORPA Refund Policy.

 

SPONSORS

Workshops like this are made possible through the generous support of our annual sponsors:

PLATINUM SPONSOR

 

 

GOLD SPONSORS

                    


Oregon Recreation & Park Association
www.orpa.org | PO Box #202, Lake Oswego OR 97034 | 503.534.5673
ORPA is a 501(c)(3) Non-Profit Organization